F.A.Q.s

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F.A.Q.

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What Shipping Methods Are Available?

I ship via USPS.  All shipping is standard at this time.  I keep the price for this as low as possible. [/vc_column_text][vc_column_text]

How Long Will It Take To Get My Package?

It depends on where in the world you live.  Shipping from The US to Europe seems to take about a week. Within the United States just several days from the day I ship.  South Africa can take two weeks or two months (you guys are crazy over there)[/vc_column_text][vc_column_text]

What if they don’t fit?

Send them back to me.  I will give you a refund.  However, make sure you watch the sizing videos from the links I sent.  Theses glasses are kind of like nice shoes they need a little breaking in.  But you can size them to fit most faces and since the arms fold in the front they fit many of you who need larger temple space.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″ css=”.vc_custom_1443415917948{padding-right: 5% !important;padding-left: 10px !important;}”][vc_column_text]

Do You Do Prescriptions?

No. However I have had hundreds of customers take their frames to their local optician or lens shop and had their RX put into my frames.  I have only had one customer no able to make this work due to their prescription.  [/vc_column_text][vc_column_text]

Can I get a Refund?

Absolutely! I will refund you if you return your glasses to me within 60 days of you receiving them.  Since I have been making these I have had two people return their glasses back to me.[/vc_column_text][vc_column_text]

Don’t the Side-Shields Block Your Vision?

No.  The side-shields are made from wire mesh.  Your peripheral vision is not affected.  Actually, many glasses that have thick temple arms interfere with your vision far more than O’Riginals will.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row type=”boxed” background_style=”normal” css=”.vc_custom_1410359860044{padding-top: 30px !important;padding-bottom: 65px !important;}”][vc_column][vc_separator][/vc_column][/vc_row][vc_row type=”boxed” background_style=”normal” css=”.vc_custom_1487365252231{padding-right: 50px !important;padding-left: 50px !important;}”][vc_column][vc_column_text]

Payment Information

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What Payment Methods Are Accepted?

I take all major credit cards via a secure server.  [/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″ css=”.vc_custom_1443415984332{padding-right: 5% !important;padding-left: 10px !important;}”][vc_column_text]

Will You Take Paypal?

Not at this time.

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Orders and Returns

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How do I place an Order?

You can order any pair of O’Riginals in stock or on Pre-Sale via the shop from the menu above or you can click the Shop link below.

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Who should I to contact if I have any queries?

If you have ordered you already have my email.  If you haven’t ordered please use the form on the Contact page[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″ css=”.vc_custom_1443416006097{padding-right: 5% !important;padding-left: 10px !important;}”][vc_column_text]

How Do I Track My Order?

Once the shipping label from your order is printed you will receive and email with tracking information for your package.[/vc_column_text][vc_column_text]

How Can I Return a Product?

Send it back to me using the return information on your invoice that you received, either the paper one or the electronic one should have it.  If you don’t have my address please reach out using the Contact Form on the Contact Page.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

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